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  #1  
Old 09-06-09, 05:21 AM
Chris Thomas
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Default Problem with Outbox

Whenever I send a message, it gets to the end of sending, then tells me I've
encountered an error - but no error code is given; the window is blank.

The message is actually sent, as I get replies to them, but it stays in the
outbox, and sends again and again, with the same error message that crops
up.

I have to delete the message from the outbox so people don't get the same
message over and over.

Any ideas how to resolve this problem?


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  #2  
Old 09-06-09, 07:25 AM
PA Bear [MS MVP]
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Posts: n/a

Default Re: Problem with Outbox

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
This is an Outlook Express-specific newsgroup intended for speakers of Swiss
(CH) languages. For a wider audience and more immediate attention, please
post your future queries (not replies to this thread) in this newsgroup
instead: news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Chris Thomas wrote:
> Whenever I send a message, it gets to the end of sending, then tells me
> I've
> encountered an error - but no error code is given; the window is blank.
>
> The message is actually sent, as I get replies to them, but it stays in
> the
> outbox, and sends again and again, with the same error message that crops
> up.
>
> I have to delete the message from the outbox so people don't get the same
> message over and over.
>
> Any ideas how to resolve this problem?


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